Legal

Privacy Policy

Top Pup Media, LLC  |  Last updated: March 1, 2025

This Privacy Policy describes how Top Pup Media, LLC ("Top Pup Media," "we," "us," or "our") collects, uses, and protects information submitted through this website (toppupmedia.com). By using this website, you agree to the terms of this policy.

Information We Collect

We collect information you voluntarily provide when you:

  • Complete and submit the contact or quote request form
  • Send us an email directly
  • Call us by phone

The information collected through our contact form typically includes your name, company name, email address, phone number, and a description of your project. We do not collect payment information through this website.

We may also automatically collect limited technical data when you visit this site, such as your browser type, operating system, referring URL, and pages visited, through standard web server logs or analytics tools. This data is used in aggregate form only and is not linked to individual identities.

How We Use Your Information

Information you provide through our contact form or direct communication is used exclusively to:

  • Respond to your inquiry or quote request
  • Discuss and coordinate your video production project
  • Communicate about the progress and deliverables of an active project
  • Send occasional relevant updates if you have opted in

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not use your information to build advertising profiles or target you with paid advertising.

How We Protect Your Information

We take reasonable precautions to protect the information you provide. Our website is served over HTTPS. Inquiry and project-related communications are handled through standard business email. We do not store contact form submissions in publicly accessible systems.

No method of data transmission over the internet or electronic storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.

Cookies and Analytics

This website may use cookies or similar technologies for basic functionality (such as remembering your preferences) and for aggregate analytics (such as Google Analytics) to understand how visitors use the site. Analytics data is used in aggregate form to improve the website and is not used to identify individual visitors.

You can disable cookies in your browser settings. Disabling cookies will not prevent you from using the core features of this website.

Third-Party Links

This website may contain links to third-party websites (such as Vimeo for portfolio video playback). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through this site, please contact us and we will promptly remove it.

Your Rights

You may request to review, correct, or delete any personal information we hold about you at any time by contacting us at info@toppup.com or by calling (214) 444-3470. We will respond to such requests within a reasonable time.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or how we handle your information, please contact us: